The device restarts and appears like a regular device that I can setup as one usually would from the store. It continuously fails and won't see the IPad as prepared. Manually configure an internet connection on your device before pushing the SimpleMDM profile. On the apple configurator 2, during the restart process it tries to 'Downloading activation records for device' and keeps going step 1 of 2, then 2 of 3, 3 of 4 etc.Create a WiFi network configuration profile in Apple Configurator and push it to your devices before pushing the SimpleMDM profile.To resolve this issue, we recommend one of two methods: Including a configuration for WiFi and pushing this along with the SImpleMDM profile will not work. PDF Apple Configurator 2 (AC2) is a free mass-deployment utility that allows. They will only use an internet connection (WiFi, cellular) that is functioning before pushing the SimpleMDM configuration to the device. Use Apple Configurator for Mac to deploy iPad, iPhone, iPod touch, or Apple TV devices in your school or business.They are not able to tether the internet connection from the USB connection they have to the computer running Apple Configurator. They use their own internet connection to communicate with SimpleMDM during the enrollment process.To explain better, Apple devices have two specific behaviors that may be different than you expect: If you are receiving this error, it's because the device that you are installing the profile to does not have a pre-existing way to connect to the internet. Procure, deploy and configure other network components, including an. I have replicated this issue on every iOS device I have tried. The internet connection appears to be offline.įor the SimpleMDM profile to install correctly, the device must communicate with SimpleMDM servers during the installation process. Deploy OS X 10.11+ and Apple Configurator 2 onto a dedicated provisioning terminal. Apple Configurator 2.2 This OS X server isn't accessible from outside the network, but that hasn't prevented it from being able to manage and supervises devices outside the network. mobileconfig profile to a device with Apple Configurator: Unable to install profile "SimpleMDM" Profile Installation Failed Profile Failed to Install The profile "SimpleMDM" could not be installed. After working with engineering to replicate and then pinpoint the issue, we decided it would. You may receive this error when trying to install the SimpleMDM. Software Engineer on the Enterprise Mobility and Customer Experience Team We recently had a case escalated through all levels of support which took quite some time to troubleshoot.
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